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Terms & Conditions

Last updated: April 15, 2026 | Your agreement and guidelines for using Skin Better

Effective from: 15 April 2026

1. Acceptance of Terms

Welcome to Skin Better ("we", "us", "our"). By accessing or using our website (www.skinbetter.com), purchasing products, or engaging with our services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our website or purchase our products.

We reserve the right to modify these terms at any time without prior notice. Your continued use of the site after changes constitutes acceptance of the updated terms.

2. Products & Orders

All products displayed on our website are subject to availability. We strive to display accurate colors, ingredients, and descriptions, but slight variations may occur due to screen settings. Placing an order constitutes an offer to purchase. We reserve the right to cancel any order due to: stock limitations, pricing errors, or suspicious activity. In such cases, you will be notified and refunded promptly.

Pricing & Payment

All prices are listed in Indian Rupees (₹) and inclusive of applicable GST unless stated otherwise. We accept payments via credit/debit cards, UPI, and net banking. Skin Better uses secure payment gateways; we do not store your payment credentials.

3. Shipping & Delivery

We ship across India. Delivery times typically range from 3 to 7 business days depending on location. Orders are processed within 1-2 business days. Once shipped, you'll receive a tracking number via email. Any customs or import duties (for international orders if expanded) are borne by the customer. Risk of loss passes to you upon delivery. Please inspect the package immediately and report damages within 48 hours.

4. Returns, Refunds & Exchanges

We want you to love your skincare. If you're not completely satisfied, you may return unused/unopened products within 14 days of delivery for a full refund or exchange. For used products that have a manufacturing defect, please contact support within 7 days. To initiate a return:

  • Email support@skinbetter.site with order ID and reason.
  • Returned items must be in original packaging with proof of purchase.
  • Refunds will be processed within 7-10 business days after quality check.
Note: Due to hygiene reasons, used products cannot be returned unless defective. Shipping charges are non-refundable.

5. Account Responsibilities

To access certain features (reviews, order tracking), you may create an account. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use. We may suspend or terminate accounts that violate these terms.

6. Prohibited Activities

When using our website, you agree not to:

  • Violate any applicable laws or regulations.
  • Interfere with the security or performance of the site.
  • Copy, reproduce, or misuse any content (text, images, trademarks) without permission.
  • Engage in fraudulent activities, including false reviews or fake orders.

7. Intellectual Property

All content on this website — including product images, logos, graphics, copy, and the "Skin Better" trademark — is our exclusive property or used under license. You may not reproduce, distribute, or exploit any material without prior written consent.

8. Disclaimer of Warranties

Our products are for external use only. Perform a patch test before using any new product. Skin Better is not liable for individual allergic reactions or skin sensitivities. While we aim to provide accurate information, we do not guarantee that product descriptions or ingredients lists are error-free. The website and products are provided "as is" without warranties of any kind, either express or implied.

9. Limitation of Liability

To the maximum extent permitted by law, Skin Better shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including but not limited to loss of profits, data, or goodwill. Our total liability for any claim shall not exceed the amount paid by you for the product in question.

10. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or relating to these terms shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

11. Contact Information

If you have any questions regarding these Terms & Conditions or our practices, please reach out to us:

legal@skinbetter.site  |  +91 98765 43474

Skin Better Wellness, Andheri East, Mumbai - 400069, India